Converting your declines

If your customers have been previously declined, our lending panel can offer solutions for a wide range of lending criteria, credit status and vehicles which another lender may not have offered.

A previous decline doesn’t mean the end of the road

If you’ve had a decline for a customer from another lender, DSG Connected is here to help. We have over 20 lenders on our panel with a wide range of credit appetites and lending criteria, so when you submit a proposal with us, we’re able to give your customer the best possible chance of an acceptance.

Our experienced team, together with our automated systems, seamlessly provide the best possible outcome, whether that’s obtaining finance on prime-terms or comparing acceptances from our non-prime lenders, we’re committed to ensuring the customer receives the lowest monthly payment based on their credit profile.

 

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Our specialist Non-Prime team are here to help

If you have a customer who doesn’t qualify for prime-terms, we have a dedicated Non-Prime team that can liaise directly with your customer to guide them through the application process. This helps to free up your valuable time, as non-prime applications can often take slightly longer and require additional customer information.

At DSG Connected, we utilise our people, processes and our panel to compare acceptances from up to 10 non-prime lenders, so that we can deliver the lowest monthly payment and APR that their credit profile and status qualifies for.

Benefits of our panel

  • Give your customers the best possible chance of getting an acceptance with our extensive panel of lenders.
  • Save time by submitting just one proposal, and let our systems check your customers profile against over 20 lenders to get the best possible acceptance.
  • Don't get caught out by application errors. Our system will automatically flag errors that may otherwise have resulted in a decline.
  • Our specialist Non-Prime team can liaise with your customers on your behalf, to help guide them through the finance application
  • Our team are highly experienced and use their knowledge to find the right lender for your customer.
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What our dealers think

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Kirstie Davidson profile picture
Kirstie Davidson
16/03/2024
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No hassle, speedy, 5* service from start to finish. Henry was great, organising my finance and kept me informed the whole way. Thank you Henry for a stress free transaction.
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Molly Barber profile picture
Molly Barber
11/01/2024
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Was by far the easiest finance application I’ve ever done. Had a call from Tom about midday and by 3pm finance had been paid out and my new car can be collected tomorrow. Thank you so much!
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Imran Mohammed profile picture
Imran Mohammed
05/09/2023
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Love dealing with CCF. I've been doing business with them for a few years now and can't fault them. Such a seemless service. I gained my fca licence during covid time and whilst all the other brokers and finance companies were not taking on new biz ccf had time for me!!! Will always remember that! I deal with the business relationship manager Luke McCarthy and he's amazing always on hand to help me when I need it. The guys in head office are great too!!!! Would definitely recommend.
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Zak Naeem profile picture
Zak Naeem
29/08/2023
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Have worked with Matthew Jones for a few months now. Very good service, one of our fav finance reps. He’s always more than willing to go the extra mile to ensure a deal goes through smoothly and our customers are given the best possible service. Highly recommended the company but more importantly our finance rep Matthew.
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Martin Cleland profile picture
Martin Cleland
08/07/2023
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Superb level of customer service and professionalism from Steven Lowe at Connected Car Finance. Steven’s knowledge and experience helped me pick the right car and finance option for me….. he even dealt with all of the paperwork with the car dealership which made my life much easier! One extremely happy household!!! 5 star service from start to finish. 🌟🌟🌟🌟🌟
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Chris Auld profile picture
Chris Auld
20/04/2023
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An excellent finance company with an OUTSTANDING ACCOUNT MANAGER in JOHN CARR!!! Exceptional service every time!
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Johnny Jordan profile picture
Johnny Jordan
20/04/2023
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Highly recommend Connected car finance. A quick mention to Stuart for all his efforts. A friendly and professional approach.
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Richard O'Neill profile picture
Richard O'Neill
20/04/2023
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Great company to deal with. My account manager Ben Ward is always very helpful, he often goes above and beyond to make sure everything goes smoothly.
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BARRY COSGROVE profile picture
BARRY COSGROVE
19/04/2023
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We have using connected finance for about 12 months now . They are great to deal with , Good portal to Use , with a simple payout process . My rep Tom has been great to deal With and couldn’t do enough to get our deals over the line and Even some customers he has had to help with have made a point of saying how helpful he was when they were collecting their new car . Thanks guys
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Omar Hussaini profile picture
Omar Hussaini
19/04/2023
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Excellent service. Laura was fast and efficient. Would recommend.

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