Consumer Duty

Supporting our dealer partners and their customers to get the best possible outcomes.

Delivering positive outcomes for everyone

Following the regulatory changes introduced by the FCA in July 2023, we have created a Consumer Duty resource centre for our dealer partners and their customers to ensure they have all the relevant information and support to make informed decisions about their finance.

To find out more about our regulatory approach and how we support our dealers in meeting their consumer duty obligations visit our dedicated webpage below.

Regulatory Support

Supporting Guides

We’ve included some helpful guides, links and supporting documents from the FCA on Consumer Duty

FCA Guidance on Consumer Duty

View

FCA Website Consumer Duty Pages

View

‘Dear CEO Letter’

View

DSG Group Price and Value Assessment

View

Lender information for distributors

In order for you and your customers to be able to make an informed decision we have included a breakdown of information provided by our lending panel.

Aldermore
Alphera
ARKLE Leisure
Billing Finance
Blue
BNP
CA Autobank
Close Brothers
JBR Capital
Mann Island Vehicle
Marsh
Moneybarn
Moneyway
Motonovo
Northridge
Novuna
Oodle
Paragon
Ratesetter
Santander
Specialist Motor Finance
Tandem
Unity Auto Finance
V12
Zopa

Video Resources